HOL-1751 - vRealize Operations Manager for Horizon

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This portion of the lab is presented as a Hands-on Labs Interactive Simulation. This simulation will enable you to navigate the software interface as if you are interacting with a live environment.

The orange boxes show where to click, and you can also use the left and right arrow keys to move through the simulation in either direction.

This simulation covers the fundamentals of the vRealize Operations Manager for Horizon user interface.

Objective: Become familiar with the vRealize Operations Manager for Horizon user interface.

Initial Login: Home Screen

The Home screen is the landing page for vRealize Operations Manager 6.x. This is the primary view where an administrator can browse and view the available Dashboards.

Any 3rd party or add-on Solution which creates a Dashboard will make it visible here, so this screen is a great way to get quick overviews of your environment. This page is made even more powerful if we customize and create our own Dashboards.

Dashboards can be quickly accessed using the appropriate tab, if visible, or selected directly using the handy Dashboard List drop-down selector.

Alerts Page

  • Click the Alerts tab in the left pane.

The Alerts Page shows a chronologically sorted list of recent Alerts in the environment. You can quickly see the alerts by badge type listed.

Active Alerts

  1. Click the Status: Active to see the Alerts that are active.
  2. Click in All Filters drop down to see the available filters then click All Filters again to close the drop down.
  3. Now we will go back to the Home screen by clicking on the >> arrows in the left pane to bring up the menu and click Home Icon.

NOTE: The menu is abbreviated with >> due to the restricted size of the UI in this case.

Environment Page

The Environment Page helps us view our entire environment through a series of metrics and object relationships by using Inventory Trees.

  • Click the Environment tab in the left pane.

vSphere Hosts

You can expand the inventory tree by clicking on the arrow next to each Object to drill down.

  1. Click vSphere Hosts to see the Summary page.
  2. Drill down by clicking on vSphere World
  3. Click vCenter
  4. Click San Jose datacenter
  5. Then click the server ESX-GPU.
  6. Click DEMO-ILIO-1 and esx-gpu-1-ds1. You will see the current Health, Risk and Efficiency badges and any alerts or issues. This object is currently in a healthy status. If an object within the Inventory Tree is unhealthy, many alerts may be displayed. Much of this is defined by what Content you have defined in vRealize Operations Manager and will be explored in the next section.

Now click to go back to the Home Screen by clicking on the >> and choosing the Home Icon.

Content Page

  • Click the Content tab in the left pane.

This page is an extremely powerful tool which advanced administrators can leverage to build content for vRealize Operations Manager 6.x, including Dashboards and Alerts.

Dashboards

The Dashboards section contains a list of the available dashboards for your entire vRealize Operations Manager environment. Dashboards are customizable and can be hidden or shared among different users and administrators within vRealize Operations for Horizon. The order in which they are displayed on the main page can also be customized from this section.

Views

  • Click the Views section.

The Views section determines which metrics are available for the various Dashboards available in the vRealize Operations Manager interface. Note that Views can be related to other plugins for vRealize Operations, such as Datacenter operations, and may not always be part of Horizon.

Reports

  • Click the Reports section.

The reports section includes many out of the box reports you can consume in a traditional paper/email format, which are good for distribution to users outside of vRealize Operations Manager.

Alert Definitions

  • Click the Alert Definitions section.

Alerts are a cornerstone of the vRealize Operations Manager analytics engine. Many alerts come out of the box for your use, but the most benefit of the tool is realized by customizing these alert definitions to the parameters of your environment. If customization is not performed, you'll likely encounter many alerts that aren't necessarily a problem for your environment.

Alerts can be defined by Adapter, Object Type, Subtype, Impact, Criticality. Alerts are also categorized by type/scope for Hardware, Software, Virtualization, etc. vRealize Operations Manager is capable of monitoring your total environment which is another reason why alert definition is critical to a successful proactive monitoring solution.

System Definitions

  1. Click the Symptom Definitions section.
  2. Click to see the Metric/Property Symptom Definitions
  3. Click to see Message Event Symptom Definitions
  4. Click for Fault Symptom Definitions
  5. Click for Metric Event Symptom Definitions

Alert Definitions and Actions

  1. Click the >> and click the ALERT Icon to go to the Alert Definitions screen.
  2. Click Actions in the left pane under Alert Definitions.
  3. Click Recommendations in the left pane under Actions.
  4. Click the >> and click the Home Icon to go back to the Home Screen.

Administration Page

The Administration Page contains all administration options including Solutions (Adapters), User Management and Support tools.

  1. Click the Administration tab in the Left Pane.
  2. Here you will see the VMware Horizon adapter, click it to show the details.
  3. Click VMware vSphere to show the details of the vCenter Adapter.
  4. Click Operating Systems / Remote Service Monitoring.
  5. Go back to the Home screen by clicking the >> and selecting the Home Icon.

Dashboards: Overview of the Horizon Specific Dashboards

Next we will look at the different dashboards that come with the Horizon View management pack.

Horizon Overview Dashboard

  1. Click the Horizon Overview Dashboard in the middle pane.
  2. Click the scroll bar to see the rest of the dashboard.

The Horizon Overview Dashboard shows the overall status or your View environment. Gives you the top alerts so you can address any problem before it becomes an issue. Also show you your current, usable and Max sessions and capacity for planning purposes. If your environment had multiple View Pods you could select them individually to populate information in the other widgets specific to that Pod.

Horizon Infrastructure Dashboard

  1. Click the Horizon Infrastructure dashboard in the middle pane.

The Horizon Infrastructure Dashboard shows Information about the health, workload, and connectivity of infrastructure hosts, remote desktops, datastores, RDS hosts, and Terminal Services hosts in your View environment.

The Horizon Infrastructure dashboard shows you heatmaps of the major resource used in the View infrastructure. Heatmaps are a quick way to identify where problems are starting with a resource in a group of similar resources. Each heatmap is broken down by major resource type (Host, View VMs, Storage, RDS Hosts)

  1. You can click any of the boxes to get more details as to what is going on with the particular resource. We will look at the amerwin7vdi-07 Desktop in the AMER-WIN7 pool so hover on the amerwin7vdi-07 desktop to bring up the yellow box with more informaiton.
  2. Click the amerwin7vdi-07 desktop. This will bring up a summary page with the Health, Risk and Efficiency for the amerwin7vdi-07 desktop.
  3. Click the Home icon and go back to the home screen and we will look at more of the Horizon Infrastructure dashboard.
  4. Click the Sized by Workload - Colored by pull down.
  5. Click Sized by IOPS - Colored by Average Disk Latency.
  6. Click the pull down again and click Sized by Memory Usage - Colored by Memory Swapped-in.
  7. Click pull down again and click Sized by CPU Usage - Colored by CPU Contention. Notice how the heatmaps change.
  8. Lastly click the pull down and look at Sized by Network Usage Rate - Colored by Network Packets Dropped. If you hover on the desktop it will bring up the yellow box with more info.

Horizon User Session Details Dashboard

  1. Click the arrow on the right side of the Dashboard tabs.
  2. Click the Horizon User Session Details Dashboard.

Use the Horizon User Session Details dashboard to view detailed information about all types of sessions running in your Horizon environment.

Horizon User Sessions Dashboard

  • Click the Horizon User Sessions dashboard.

The Horizon User Session dashboard shows you user specific data. When a users says his desktop is "slow" this is the dashboard to use to see where the issue may be. The View Sessions are used as the entry point into displaying data on the rest of the dashboard. This was setup this way to easily find the user and resource they are using by merely looking up their name.

A great dashboard to be used by support to quickly figure out what area to focus on to resolve the issue.

Horizon VDI Pools Dashboard

  • Click the Horizon VDI Pools dashboard.

The Horizon VDI Pools dashboard shows performance data for each desktop pool and VDI session. A VDI desktop pool can be a linked-clone desktop pool, automated desktop pool, or manual desktop pool.

The widgets below the VDI Desktop Pools and VDI Desktop Pool Indicator Metrics widgets are organized into two columns: the left column contains widgets for VDI desktop pool virtual machines and the right column contains widgets for VDI desktop pool sessions. Each column contains a Heat Map widget and four Top-N Analysis widgets.

The VDI Desktop Pools widget is the master widget for the Heat Map widgets on the dashboard. For example, when you select a desktop pool in the VDI Desktop Pools widget, the VDI Desktop Pool VMs widget shows the desktop virtual machines in that desktop pool and the VDI Desktop Pool Sessions widget shows the desktop sessions that are currently logged on for that desktop pool.

  1. Click the scrollbar to see more desktop pools.
  2. Click the Win10-TST desktop to bring up the metrics on that desktop.
  3. Scroll down to see more desktops.
  4. Click the AMER-WIN7 desktop to get more information and wait to see the heatmap changes and data populate.
  5. Scroll down to see the Top info.
  6. Scroll down again to see more
  7. Hit the Scroll bar again when done looking.

Horizon Desktop Usage Dashboard

  • Click the Horizon Desktop Usage Dashboard.

The Horizon Desktop Usage dashboard show the usage data for the desktop pools in your View environment including VDI and RDS desktop pools.

  1. Click the Scrollbar to see more Desktops.
  2. We will look at the AMER-WIN7 Desktop, so click it. Look at the Top Pool Alerts in the window on the right.
  3. Click the scrollbar to see more alerts.
  4. Click the larger scrollbar to see the rest of the page.

Horizon Adapter Self Help Dashboard

  1. Click the Horizon Adapter Self Help dashboard.
  2. Click the scrollbar to see more data on this page.

Use the Horizon Adapter Self Health dashboard to view health information for vRealize Operations for Horizon adapters and for the vRealize Operations for Horizon broker agents that are connected to those adapters. You can also use the Horizon Adapter Status dashboard to verify license compliance.

This completes the overview of the dashboards.

To return to the lab, click the link in the top right corner or close this browser tab.

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