1. Click on the Horizon Desktop Usage Dashboard.

The Horizon Desktop Usage dashboard shows the usage data for the desktop pools in your Horizon View environment including VDI and RDS desktop pools.

2. Click on the AMER-WIN10AE desktop to see more info. Look at the Top Pool Alerts for this in the top right corner.
3. Click the scroll bar to see more info for this desktop like desktop resource consumption.
4. Click the scroll bar again to see other data like Pool Events for this desktop.

1. Click on the Horizon Help Desk Dashboard

The HelpDesk Dashboard shows a view of detailed information about all connected sessions running in your Horizon environment. The Connected Sessions widget lists all the connected VDI desktop sessions, RDS desktop sessions, and application sessions in your environment.

2. Click on the arrows in the How to Use Box in the Top Right corner to see more info on how to use this dashboard.
3. Click on the scroll bar to scroll down

1. Click the Horizon End User Experience Dashboard

The Horizon End User Experience Dashboard continually monitors vCPU/vRAM and vDisk to alert of infrastructure performance that could negatively impact user-session experience via a heat map layout.

2. Click on the arrows top right to pull down the How To Use Box which will give you more information on how this dashboard works.
3. Click the scroll bar to scroll down to see additional active session alerts.
4. Click the top of the scroll bar to scroll back up to select a vCPU.
5. Click one time on the top vCPU Experience to get more information on that vCPU.
6. Click on the box icon in the top left corner of the vCPU experience
7. Click Navigate
8. Click on Horizon Root Cause Analysis to open up troubleshooting info about that vCPU.

This opens up the Horizon Root Cause Analysis dashboard.

Show Root Cause Analysis enables you to see chart displays of selected object metrics, giving you more detailed view of a metric that indicates a (potential) problem for further analysis. To use the Horizon Root Cause Analysis Dashboard, select an object of interest (that is, one that you want to troubleshoot) from either the Horizon End Experience Dashboard or the Horizon Help Desk Dashboard.

1. In the Top Alerts Click on the scroll bar to see more info  
2. Click on the top of the scroll bar to scroll back up.
3. Click on "Datastore is Running Out of Disk Space" top alert to see a summary and more info of this alert. Recommendations are to add more capacity to the datastore.
4. Click on arrow to open up Other Recommendations to see other options to alleviate the disk space issue.
5. Click on the scroll bar to see more info on what is causing the issue.
6. Click on the Home Icon to return to the previous dashboard.

The Horizon specific dashboards are located under the Horizon in the Dashboard list.  

1. Click on the Dashboard List to see the Horizon and vSphere Dashboards library list.
2. Click on Horizon to see the Out of the Box Horizon specific dashboards.
3. Click the Horizon Overview Dashboard. This loads an overview look at the Horizon environment with Top Alerts, Horizon pods, Capacity remaining.
4. Click the scroll bar to see the rest of the dashboard showing Reclaimable Capacity and Pod Session Metrics.
5. Click the top of the scroll bar to scroll back up.

This dashboard shows the overall status or your View environment. Gives you the top alerts so you can address any problem before it becomes an issue. Also show you your current, usable and Max sessions and capacity for planning purposes. If your environment had multiple View Pods you could select them individually to populate information in the other widgets specific to that Pod.

1. Click the Horizon Infrastructure Dashboard along the top

This dashboard shows you heatmaps of the major resource used in the View infrastructure. Heatmaps are a quick way to identify where problems are starting with a resource in a group of similar resources. Each heatmap is broken down by major resource type (Host, View VMs, Storage, RDS Hosts)

You can select on any of the boxes to get more details as to what is going on with the particular resource.

Used by your helpdesk to quickly assess the underlying vSphere and View infrastructure that supports your View environment.

2. Click the scroll bar to see additional information on the Horizon Infrastructure dashboard.
3. Click the top of the scroll bar to scroll back up.

1. Click on the Horizon User Session Details Dashboard on the top right.

This dashboard show you user specific data. When a users says his desktop is "slow" this is the dashboard to use to see where the issue may be. The View Sessions are used as the entry point into displaying data on the rest of the dashboard. This was setup this way to easily find the user and resource they are using by merely looking up their name.

A great dashboard to be used by support to quickly figure out what area to focus on to resolve the issue.

2. Click the scroll bar to see additional information for this dashboard like the Session Indicator Metrics.
3. Click the scroll bar to see additional information for this dashboard like Session Health & Events.
4. Click the scroll bar to see any Applications Launched By User.
5. Click the scroll bar again to see last objects for this dashboard.
6. Click the top of the scroll bar to scroll back up.

Select different user ID's to see how the data changes

7. Click the vmwdemo\hcdoctor4 user in the Horizon Remote Sessions section.
8. Click the scroll bar to see how this data is changed to reflect this user session.
9. Click the scroll bar again
10. Click the scroll bar again
11. Click the scroll bar again

1. Click the Arrow on the top right by the dashboards to see additional dashboards on the main screen.
2. Click on Horizon VDI Pools Dashboard. Wait for this data to load.

This dashboard shows performance data for each desktop pool and VDI session. Scroll down to see specific performance related metrics for each desktop.

3. Click on AMER-WIN10AE Desktop Pool under the VDI Desktop Pools to explore the data for that particular pool.  Notice the VDI Desktop Pool Indicator Metrics is populated for that pool.
4. Click the scroll bar to see the Desktop Pool VMs and Desktop Sessions data for this pool.
5. Click the scroll bar again to see the Workload data and Top Session info for this pool.

This finishes up the discussion on the Horizon specific dashboards. We will now explore the left pane features of the vRealize Operations Manager.

1. Click on Views in the left pane.
2. Click on the scroll bar to see additional views.
3. Click on the scroll bar again to see complete list.

The Views section determines which metrics are available in the vRealize Operations Manager interface. Note that views can be related to other plugins for vRealize Operations, such as Datacenter operations, and may not always be part of Horizon.

1. Click on Reports in the left pane.

The Reports section includes many out of the box reports you can consume in a traditional paper/email format, which are good for distribution to users outside of vRealize Operations Manager.

2. Click on scroll bar
3. Click on scroll bar
4. Click on scroll bar
5. Click on scroll bar to see the complete list.
6. Click on the Quick Filter (Name) and type in Horizon and hit Enter. This will filter your reports to show the Report Templates with Horizon in the title.
7. Click on the scroll bar to see the entire list.

We will show you a generated report for the Horizon VDI Desktop Pool Details.

8. Click on Generated Reports under the Horizon VDI Desktop Pool Details Report Template
9. Click on the PDF version of the report. You can also see that the report is generated in CSU format. This will open up the Report in a separate window.
10. Click the scroll bar to see the look of the report.
11. Click the scroll bar to see the Contents of the report.
12. Click the scroll bar again to see the Horizon VDI Desktop Pool Usage table.
13. Click the scroll bar one last time to see the table for Horizon VDI Desktop Pool Configuration.  There is more to the report but this is all we will look at.
14. Click the X to close out the PDF report.

1. Click Alert Definitions in the left pane

Alerts are a cornerstone of the vRealize Operations Manager Analytics engine. Many alerts come out of the box for your use, but the most benefit of the tool is realized by customizing these alert definitions to the parameters of your environment.

Alerts can be defined by Adapter, Object Type, Subtype, Impact, Criticality. Alerts are also categorized by type/scope for Hardware, Software, Virtualization, etc. vRealize Operations Manager is capable of monitoring your total environment which is another reason why alert definition is critical to a successful proactive monitoring solution.

2. Click the Alert Definition filter to clear the filter.
3. Click on Quick filter (Name) and type VDI and enter.
4. Click on the VDI Desktop Pool has no Available Desktkops
5. Click the scroll bar in the VDI Desktop Pool has no Available Desktops section to see the info associated with that Alert.
6. Click the scroll bar again to see the symptoms of that alert.
7. Click the scroll bar again to see the Recommendations associated with that alert.

1. Click the Symptom Definitions Section

Symptoms are conditions that indicate problems in your environment. You define symptoms that you add to alert definitions so that you know when a problem occurs with your monitored objects.

See the Metric/Property Symptom Definitions

2. Click the Message Event Symptom Definitions
3. Click the Fault Symptom Definitions
4. Click the Metric Event Symptom Definitions
5. Click the Content to return to the Content page
6. Click Home Button to return to the Home page.

This concludes the pieces that are contained in the Content Page.

The Administration Page contains all administration options including Solutions (Adapters), User Management and Support tools.

1. Click the Administration tab in the left pane.

Here you will see the VMware Horizon Adapter.